Privacy Policy

Secret Agency, LLC (“Secret Agency,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit www.secretagency.com (the “Site”) and the choices you have.

This Policy covers our website only. It does not cover information we handle for our clients under a separate services agreement.

Information We Collect

When you contact us through the Site or correspond with us, you may provide information such as your name, email address, company name, and the content of your message.

We also collect some information automatically through cookies and similar technologies, such as your IP address, browser and device type, pages viewed, and how you use the Site. Where we use analytics tools such as Google Analytics, it is to understand and improve how the Site is used, not for targeted advertising.

How We Use Your Information

We use the information to respond to your inquiries, provide quotes or proposals, communicate with you about our services, operate and improve the Site, keep it secure, and comply with our legal obligations.

Cookies

We use cookies to operate the Site and to understand traffic and usage, which may include cookies placed by analytics tools. Most browsers let you accept, decline, or delete cookies. Declining non-essential cookies may affect some features, but you can still browse the Site and contact us. Where required by law, we will ask for your consent before placing non-essential cookies.

How We Share Information

We do not sell your personal information. We share it only with trusted service providers who help us run the Site (such as hosting, analytics, and email tools), who are required to keep it confidential, and where required by law or to protect our rights or the safety of others. If we are involved in a merger or sale of the business, information may be transferred as part of that transaction.

Data Retention

We keep personal information only as long as needed to respond to your inquiry, run our business, and meet our legal obligations, then delete or de-identify it.

Security

We use reasonable measures, including encryption in transit (SSL/TLS), to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

You may ask us to access, correct, or delete the personal information you have provided by contacting us at deadrop@secretagency.com. We will respond as required by applicable law. Depending on where you live, you may have additional rights under your local privacy laws, including, for California residents, rights under the CCPA. We do not sell or share personal information as those terms are defined under the CCPA.

If you access the Site from outside the United States, your information will be processed in the United States, where privacy laws may differ from those in your country.

Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect their personal information.

Links to Other Sites

The Site may link to third-party websites. We are not responsible for their content or privacy practices and encourage you to review their policies.

Changes to This Policy

We may update this Policy from time to time. We will post the updated version here with a new “Last updated” date.

Contact Us

Secret Agency
Email: deadrop@secretagency.com