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Frontline Leadership

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Front Line Leadership Why Front Line page on a phone: We built this for the floor, not the boardroom, with the practical tools timeline
Mobile
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In-Person

We come to you.

Our facilitator arrives at your location with everything needed: materials, workbooks, assessments. You provide the meeting space, a projector, and your people. We handle the rest.

Full-day sessions, typically 8 hours.
Mix of instruction, discussion, role-play, and hands-on exercises.
Content personalized with industry-specific scenarios.
Group size: 15 to 25 participants per session.
Modules delivered consecutively or spread over weeks or even months.
Best fit: Companies that want hands-on, immersive training tailored to their workplace.
Worker joining a virtual supervisor training session on a laptop in the shop
Virtual

Same energy. No travel.

Live, facilitator-led sessions over video. Not a recorded webinar. Same interactive format as in-person, just without the flights.

Breakout rooms for role-play and small group discussion.
Screen-shared exercises and live debriefs.
Shorter sessions (2 to 4 hours) spread over more days.
Workbooks shipped in advance or provided digitally.
Available across time zones and in 8 languages.
Best fit: Distributed teams. Multi-site operations. Anywhere pulling people off the floor for a full day isn’t realistic.
Frontline workers joining a hybrid training session from a jobsite trailer
Hybrid

Hybrid isn’t a compromise. It’s a strategy.

Some modules delivered in-person. Others delivered virtually. The sequence and format designed around your team’s schedule and location.

Kickoff in-person, follow-ups virtual. Build cohort chemistry face-to-face, then flex around work schedules.
Core in-person, reinforcement virtual. Anchor modules in a shared room, lighter touch modules remote.
Multi-site rotation. Facilitator visits each site for key sessions, virtual connects everyone in between.
Best fit: Multi-site organizations or teams that want the best of both.
Front Line Leadership trainer coaching supervisors through course materials
Train the Trainer

Build internal capacity. Scale without limits.

Certify your own facilitators to deliver Front Line Leadership across your organization. The full toolkit. Ongoing support. Materials in 8 languages.

Multi-day facilitator training (3 to 5 days) led by our team.
Complete facilitator guide with session-by-session instructions.
All participant materials: workbooks, assessments, handouts.
Ongoing support: access to our team for questions, coaching, updates.
Annual refresh training to keep your facilitators current.
Best fit: Organizations with 100+ leaders to train, internal L&D teams, multi-site operations needing consistent training across locations.
Construction and trade workers in safety gear around a table with open manuals during a training session
Open Enrollment

The fastest way to experience Front Line Leadership.

Register individuals or small teams for our next scheduled session. The full 10-module program. All the materials. None of the rollout planning.

Six sessions per year across in-person and virtual.
All 10 modules. Workbook, DiSC assessment, certificate of completion.
Group discounts available for 5+ from one organization.
Locations: Austin, Richmond, Tulsa, plus regular virtual cohorts.
Best fit: Individual supervisors, small teams, companies testing the program before a larger rollout.
Trainings
Front Line Leadership testimonial card from Rebecca Fuentes, Deputy COO, City of Cambridge
Detail
Facilitator gesturing as he talks with a group around a table, an open highlighted workbook and a mug in the foreground
Imagery
Front Line Leadership case study card for the City of Cambridge: 2,000+ city employees trained across every department
Case study
How it works

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